Edition for May 16, 2026

Wine's WhatsApp is evolving from a customer service channel to a sales platform utilizing Artificial Intelligence. Paula Caetano from Wine highlights the opportunity for natural evolution in this process, aiming to enhance customer experience and optimize sales.

• •Wine is transforming its WhatsApp into a sales platform.
• •The shift focuses on the use of Artificial Intelligence.
• •Paula Caetano mentions a natural evolution in customer service.

The 2026 edition of Gramado Summit solidified the convergence between artificial intelligence and human potential, highlighting the evolution of the AI debate, which now includes enhancing human capabilities rather than just automation and efficiency.

• •Gramado Summit 2026 highlights the convergence between AI and human potential.
• •The focus has shifted from automation to enhancing human capabilities.
• •Global innovation events are increasingly addressing this theme.

Cisco saw a significant increase in its stock price after reporting results that exceeded market expectations, driven by the rising demand related to artificial intelligence (AI). The company stated that infrastructure orders for AI surpassed $1 billion, indicating a significant shift in its positioning.

• •Cisco's stock price increased following positive results.
• •Growth driven by demand for artificial intelligence.
• •Infrastructure orders for AI exceeded $1 billion.

The Brazilian federal government has launched a training program in Artificial Intelligence aimed at public employees, in partnership with the National School of Public Administration and Serpro. The initiative seeks to equip civil servants with the skills to use AI in their activities, promoting innovation and efficiency in public administration.

• •Federal government launches AI program for public employees.
• •Partnership with the National School of Public Administration and Serpro.
• •Objective is to train employees for AI usage.

Sprout Social has launched an AI-powered social intelligence platform aimed at enabling organizations to leverage real-time market conversations. The platform includes the expansion of its proprietary AI agent, Trellis, designed to enhance operational efficiency and decision-making.

• •Sprout Social introduces an AI-driven social intelligence platform.
• •The platform focuses on real-time market conversation analysis.
• •Trellis, the proprietary AI agent, is expanded for better insights.

Structuring an industrial sales machine is a challenge in Brazil, where growth often relies on the individual experience of salespeople. This article discusses the importance of documenting processes and leveraging technology and AI to optimize sales.

• •Challenge of structuring industrial sales in Brazil.
• •Growth depends on the experience of salespeople.
• •Need to document sales processes.

Heathrow Airport partnered with Salesforce to create Hallie, an AI assistant that handles traveler inquiries via WhatsApp, significantly reducing phone call volumes. This initiative aims to enhance customer service amid increasing passenger demand, with plans to expand Hallie's capabilities to the airport's website and app later this year.

• •Heathrow's AI assistant, Hallie, answers traveler questions on WhatsApp.
• •The partnership with Salesforce has been ongoing since 2009.
• •Hallie launched in March 2025, reducing the need for customer calls.

The Intel Core Ultra 7 270K Plus is touted as one of the fastest gaming desktop processors, outperforming AMD's Ryzen 9000 series and Intel's own Core i9 14900K. Currently available for $279.99, it requires an LGA 1851 socket motherboard and supports DDR5 RAM and Wi-Fi 7, making it a solid choice for PC upgrades.

• •Intel's Core Ultra 7 270K Plus is a top-performing gaming CPU.
• •It competes well against AMD's Ryzen 9000 series processors.
• •Available for $279.99, it's currently discounted by $45.

Sea Limited's CPO discusses the deployment of Codex to enhance AI-native software development across engineering teams in Asia, highlighting the importance of integrating advanced AI tools in the software development lifecycle.

• •Sea Limited is leveraging Codex for software development.
• •The focus is on accelerating AI-native development.
• •Codex will be deployed across engineering teams.

Claude Code's '/goals' introduces a dual-layer approach in AI coding agents, separating task execution from evaluation. This method ensures tasks are only marked complete when specific conditions are met, preventing premature exits and enhancing reliability in production AI pipelines.

• •Claude Code introduces a new method for AI task evaluation.
• •The '/goals' feature separates execution from evaluation.
• •It prevents coding agents from prematurely ending tasks.

Use Codex anywhere with the ChatGPT mobile app. Monitor, steer, and approve coding tasks in real time across devices and remote environments.

• •Codex is now accessible via the ChatGPT mobile app.
• •Users can monitor coding tasks in real time.
• •Steer and approve tasks from any device.

The article discusses the transition from monolithic applications to microservices, highlighting the limitations of monoliths at scale, such as deployment risks and resource inefficiencies. It explains how microservices allow for independent scaling and deployment, improving innovation and reducing risks. The shift is essential for modern cloud-native applications.

• •Monolithic applications are tightly coupled, making scaling difficult.
• •Deployment risks increase significantly with monolithic architectures.
• •Microservices enable independent scaling of individual services.

The article discusses the evolution of testing practices in software development. It highlights common pitfalls, such as testing implementation instead of behavior, and emphasizes the importance of verification and validation. The author shares personal experiences and insights on how proper testing can transform fear into confidence, ultimately leading to better software quality.

• •Early testing practices often led to unnoticed bugs.
• •Developers frequently automate manual debugging incorrectly.
• •Testing should focus on behavior, not just implementation.

The article discusses the pitfalls of runbooks in organizations, highlighting that documentation alone is insufficient for ensuring reliability. It emphasizes the need for enforcement of procedures and accountability, especially during routine changes, to prevent reliance on informal practices that can lead to failures. The author argues that without a culture of compliance, organizations risk storing knowledge in individuals rather than systems.

• •Runbooks often fail to match actual production processes.
• •Documentation is not enough; enforcement is crucial.
• •Organizations may prioritize speed over proper procedure.

Images of the Xbox Elite Series 3, the new controller for Xbox Cloud Gaming, have leaked through Anatel. Featuring Wi-Fi 6, a pairing button for cloud connectivity, and customizations, the controller aims to meet the demands of serious gamers. This new version has not been released since 2019 and seeks to enhance the streaming gaming experience.

• •The Xbox Elite Series 3 features a dedicated button for Cloud Gaming.
• •Includes Wi-Fi 6 and a removable rechargeable battery.
• •Equipped with new scroll wheels and an interchangeable D-Pad.

The tech company responsible for a hotel check-in system inadvertently exposed a million passports and driver's licenses by misconfiguring its cloud storage to public access, allowing unauthorized individuals to view sensitive customer data without any password protection.

• •A hotel check-in system's data was publicly accessible.
• •Over a million passports and driver's licenses were exposed.
• •The issue stemmed from a cloud storage misconfiguration.

Cerebras Systems' IPO on Nasdaq highlights the growing demand for artificial intelligence (AI) infrastructure. The company's shares debuted strongly, reflecting investor interest in a competitive and expanding sector.

• •Cerebras Systems made its debut on Nasdaq.
• •The IPO reignites interest in AI infrastructure.
• •The company's shares started with significant appreciation.

The .spec.externalIPs field for Service in Kubernetes has been deprecated in version 1.36 due to security vulnerabilities. It was previously recommended to disable this feature, and now the project aims to eliminate insecure defaults. Alternatives for load-balancer-like functionality in non-cloud clusters are encouraged.

• •Kubernetes v1.36 deprecates the .spec.externalIPs field.
• •Security vulnerabilities prompted the deprecation decision.
• •Alternatives for load-balancer functionality are available.

When a partitioning change to our petabyte-scale ClickHouse cluster caused critical billing jobs to stall, standard metrics showed no obvious errors. This post explores how we identified severe lock contention in ClickHouse's query planner and built upstream patches to fix it.

• •Identified a bottleneck in ClickHouse affecting billing jobs.
• •Standard metrics did not reveal the underlying issues.
• •Severe lock contention was discovered in the query planner.

The Terraform 1.15 release introduces dynamic module sources using variables, allowing for enhanced dependency management. A new 'const' attribute for variables signals their usage during 'terraform init', while deprecated variables and outputs now trigger warnings during validation, aiding module authors in managing lifecycle changes effectively.

• •Terraform 1.15 introduces dynamic sources for modules.
• •New 'const' attribute allows variable usage during init.
• •Deprecated variables and outputs trigger validation warnings.

PostgreSQL has become foundational to modern applications, serving startups to demanding production systems. Its success stems from decades of engineering, community collaboration, and a focus on correctness and extensibility.

• •PostgreSQL is essential for modern application development.
• •It supports a range of businesses from startups to large enterprises.
• •The database's longevity is due to engineering discipline.

A researcher discovered that Edge was keeping decrypted passwords in memory. Microsoft made adjustments to the browser after stating that this behavior was expected.

• •Researcher revealed a vulnerability in Edge.
• •Passwords were stored in plain text in memory.
• •Microsoft acknowledged that this was not secure.

Anthropic's advanced AI was used by researchers to bypass Apple's security layers.

• •Claude Mythos is an AI developed by Anthropic.
• •Researchers utilized the AI to hack macOS.
• •The hack bypassed several layers of Apple's security.

During the second day of Pwn2Own Berlin 2026, competitors collected $385,750 in cash awards after exploiting 15 unique zero-day vulnerabilities in multiple products, including Windows 11, Microsoft Exchange, and Red Hat Enterprise Linux for Workstations.

• •Pwn2Own Berlin 2026 showcased significant security vulnerabilities.
• •Competitors exploited 15 unique zero-day vulnerabilities.
• •Windows 11 and Microsoft Exchange were among the affected products.

Hackers have compromised the popular node-ipc npm package by injecting malware designed to steal user credentials. This incident highlights the vulnerabilities within the npm ecosystem and the risks associated with supply chain attacks.

• •node-ipc is a widely used inter-process communication package.
• •Recent versions were found to contain credential-stealing malware.
• •This attack is part of a larger trend of supply chain vulnerabilities.

Want to add a safety layer in your chatbot, image analyzer or any another LLM-based system? I would strongly suggest you try OpenAI’s moderation model: omni-moderation-latest, this can help your system identify if the input is potentially harmful or not, that too free of cost.

• •OpenAI's omni-moderation-latest model enhances safety in LLM systems.
• •It helps identify potentially harmful inputs in chatbots and image analyzers.
• •The moderation model is available for free, making it accessible.

Two vulnerabilities in the Avada Builder plugin for WordPress, with an estimated one million active installations, allow hackers to read arbitrary files and extract sensitive information from the database.

• •Avada Builder is a popular WordPress plugin.
• •It has around one million active installations.
• •Two critical vulnerabilities have been discovered.

Microsoft is updating the Edge web browser to prevent saved passwords from being loaded into process memory in clear text at startup, reversing its earlier stance that this behavior was 'by design.'

• •Microsoft Edge will stop loading passwords in clear text.
• •The change addresses security concerns about password management.
• •Previously, Microsoft claimed this behavior was intentional.

Fosi Audio has launched the MD3 MagDac, a magnetic audio amplifier with DAC for iPhone. The device attaches via MagSafe and features a 1.28-inch LCD screen for volume control and photo display. With 3.5 mm and 4.4 mm outputs, it is ideal for those who prefer wired headphones. The release is scheduled for May 25, with a suggested retail price of $150.

• •The MD3 MagDac offers high-fidelity audio for iPhone.
• •Features magnetic attachment via MagSafe and an LCD control screen.
• •Compatible with MacBooks and iPads via USB-C.

OpenAI has launched a preview of a financial assistant using ChatGPT-5.5 in the U.S. The tool requires users to integrate their accounts with the generative AI to perform assessments and recommendations regarding their finances. Currently, 12,000 financial institutions support the service.

• •OpenAI introduces financial assistant powered by ChatGPT-5.5.
• •Users must integrate accounts for financial assessments.
• •Tool provides spending recommendations.

A quiet Atlanta neighborhood is experiencing unusual traffic from empty Waymo driverless cars circling residential streets. Since June 2025, the robotaxi company has deployed around 100 vehicles in the area, raising concerns among residents about safety and traffic congestion. Attempts to block the cars have led to further traffic issues, prompting calls for the vehicles to remain on main roads.

• •Waymo's driverless cars are causing traffic in an Atlanta neighborhood.
• •Residents report seeing large groups of empty Waymos circling cul-de-sacs.
• •Concerns about safety for children and pets have been raised.

Instagram has launched Instants, a new feature that allows users to share unfiltered images, emphasizing spontaneity among friends. This initiative aims to provide a more authentic experience, free from edits or advertisements, reflecting a trend of nostalgia on social media.

• •Instants is a new feature of Instagram.
• •Allows sharing of photos without filters or edits.
• •Focused on interaction among friends, with no ads.

Factorial, an HRTech company, projects a 56% growth in 2025 and aims to triple its operations in Brazil by 2026. The company will focus on sustainable expansion, leveraging artificial intelligence to accelerate the development of new products and assist clients in complying with NR-1, which mandates the management of psychosocial risks.

• •Factorial forecasts 56% growth in 2025.
• •Aims to triple operations in Brazil by 2026.
• •Focus on sustainable expansion and innovation.

WhatsApp has launched a private version of conversations with Meta AI, promising that messages disappear without leaving a trace. This tool is highlighted as the only reliable privacy option in chatbots, according to the company.

• •WhatsApp introduces private mode for interactions with Meta AI.
• •Messages disappear without a trace, enhancing privacy.
• •Meta AI is the artificial intelligence assistant of the Meta conglomerate.

The article discusses how Globant utilizes technologies such as Artificial Intelligence and real-time data analysis in Formula 1. The developed solutions not only enhance on-track performance but also provide audiences with immersive experiences and detailed insights into the races.

• •Globant implements AI for performance optimization in F1.
• •Real-time data analysis enhances the audience experience.
• •Solutions extend beyond racing, impacting fan engagement.

The article discusses the inadequacy of using 'vibe checks' to evaluate large language models (LLMs) and proposes a more structured approach to create decision-grade scorecards for AI agents. It emphasizes the importance of rigorous evaluation methods to ensure the effectiveness and reliability of AI systems.

• •Critiques the current methods of evaluating LLMs.
• •Highlights the limitations of informal assessments like 'vibe checks'.
• •Proposes a structured scorecard for better evaluation.

AI hype fades quickly when data ownership, quality and governance aren’t in place. Enterprises need to focus on these aspects to truly leverage AI capabilities and drive innovation.

• •Data ownership is crucial for effective AI implementation.
• •Quality of data directly impacts AI performance.
• •Governance ensures compliance and ethical use of data.

See how data science teams can use Codex to build root-cause briefs, impact readouts, KPI memos, scoped analyses, and dashboard specs from real work inputs.

• •Data science teams leverage Codex for various documentation.
• •Codex aids in creating root-cause briefs effectively.
• •Impact readouts can be generated using Codex.

When generative AI transitioned from research to business, companies accepted a trade-off: immediate capabilities for future control. By using third-party AI models with proprietary data, they achieve powerful outcomes but risk losing governance over their data. This article explores the implications of AI and data sovereignty in autonomous systems.

• •Generative AI has moved from labs to business applications.
• •Companies traded immediate capabilities for future control over data.
• •Using third-party AI models can yield powerful results.

Discover how AI agents will revolutionize data science in 2026, and learn why they won't replace you but will make you a faster, smarter analyst.

• •AI agents are set to transform the data science landscape by 2026.
• •These tools will enhance analysts' capabilities rather than replace them.
• •Expect faster data processing and smarter insights with AI integration.

Explore five real-world automation use cases and learn how to evaluate the right Salesforce automation approach for each.

• •Understand the Orchestration Density Framework.
• •Evaluate automation approaches for different scenarios.
• •Discover five practical automation use cases.

Today on the Salesforce Admins Podcast, we talk to Khushwant Singh, SVP of Product Management for the AI Application Development Platform at Salesforce. Join us as we chat about what Salesforce Headless 360 means for admins and how Salesforce is building toward a future where setting up complex systems becomes a conversation, not a checklist.

• •Discussion with Khushwant Singh from Salesforce.
• •Exploration of Salesforce Headless 360 for admins.
• •Focus on simplifying complex system setups.

Steve Fisher, president and chief product officer at Salesforce, has stepped down and transitioned to an advisory role. He was one of the longest-serving technical executives at the company, reporting directly to CEO Marc Benioff.

• •Steve Fisher has stepped down from his role at Salesforce.
• •He will now serve in an advisory capacity.
• •Fisher was a long-tenured technical executive at Salesforce.

Defense tech unicorn Anduril Industries led the fundraising lineup in a week heavy with rounds for companies focused on applications in the physical world. Anduril’s $5 billion financing was by far the biggest. Other large rounds went to companies focused on supplying data power, robotics, space tech, biotech, and even strawberries.

• •Anduril Industries raised $5 billion in funding.
• •The week saw significant investments in various sectors.
• •Focus areas included data power, robotics, and biotech.

Abigail McCulloch dropped out of Wharton to pursue her passion for padel, a racket sport. After realizing her disinterest in traditional career paths, she founded Alma Padel in Chicago, achieving over $1 million in revenue within the first year. Her journey highlights the importance of following one's passion in entrepreneurship.

• •Abigail McCulloch left Wharton to start a padel club.
• •She found her passion for padel while in business school.
• •Her club, Alma Padel, generated over $1 million in its first year.

The trial involving Sam Altman and Elon Musk has begun to reveal unprecedented details about the behind-the-scenes of OpenAI's creation and the power struggle surrounding artificial intelligence. Testimonies show deep divergences between Musk and current OpenAI leaders regarding the organization's original mission.

• •Trial exposes internal disputes at OpenAI.
• •Sam Altman and Elon Musk have divergent views on AI.
• •Unprecedented details about OpenAI's creation have been revealed.

AI-powered Growth Flow helps businesses capture, engage, and convert customers through automated workflows. This innovative approach enhances customer engagement by ensuring that every form response triggers an actionable outcome, streamlining the process of customer interaction.

• •Growth Flow utilizes AI to enhance customer engagement.
• •Automated workflows streamline customer interactions.
• •Every form response leads to actionable outcomes.

Xactly has launched new offerings, including a fleet of agents and an Intelligence Studio, aimed at enhancing revenue planning and compensation strategies. These innovations highlight the integration of advanced technology into Xactly's platform to optimize business processes.

• •Xactly introduces a fleet of agents for revenue planning.
• •The Intelligence Studio enhances compensation strategies.
• •New offerings leverage advanced technology integration.

Líbano Barroso, former CEO of TAM, discusses the importance of Artificial Intelligence as a support for decision-making. He emphasizes the need for governance and the crucial role of leaders in the responsible implementation of technology, highlighting that the final decision must always be human.

• •Líbano Barroso advocates for AI as a decision support tool.
• •Governance is essential in the implementation of AI.
• •Leaders play a crucial role in the responsible adoption of technology.

In April 2025, BS2 announced its investment in Paag to explore the betting market in Brazil. However, following BS2's exit, Z.ro acquired a stake in Paag, aiming to expand its operations in Latin America, leveraging the growth of the fintech and digital transaction sector.

• •BS2 initially invested in Paag to explore the betting market.
• •Z.ro now acquires a stake in Paag following BS2's exit.
• •Expansion in Latin America is a strategic focus for Z.ro.

LinkedIn is preparing to lay off about 5% of its global workforce in response to efficiency pressures in the tech sector. This restructuring is driven by advancements in artificial intelligence and the need to adapt to new market demands.

• •LinkedIn plans to cut 5% of its workforce.
• •Layoffs are part of a restructuring in the tech sector.
• •Pressure for efficiency is increasing in the industry.

Business Insider reveals its sixth annual Seed 100 list, showcasing top early-stage investors and highlighting the impact of AI on seed investing. The event includes a live Q&A with investors discussing their successful investments and future prospects in a changing landscape where seed rounds are reaching unprecedented amounts.

• •Business Insider's Seed 100 list celebrates top early-stage investors.
• •AI is significantly influencing seed investing trends.
• •Investments are shifting from small checks to multi-million dollar rounds.

As an online classifieds marketplace, OLX invests R$ 440 million in its largest offensive in Brazil since 2010. With a model focused on buying and selling used goods, the company has surpassed R$ 1 billion in revenue, maintaining its mantra 'Desapega'.

• •OLX invests R$ 440 million in expansion.
• •Largest offensive by the company since 2010.
• •Business model focuses on buying and selling used goods.

The global energy industry faces innovation challenges, with startups struggling to access customers and funding. Rose Rock Bridge in Tulsa offers a unique accelerator program that connects startups with corporate energy partners, focusing on demand-driven technology solutions. This initiative aims to fast-track pilot deployments and commercialization of energy technologies by working closely with industry needs.

• •Energy companies need innovative technologies to improve efficiency.
• •Startups often lack access to customers and testing environments.
• •Rose Rock Bridge connects startups with corporate energy partners.

Zcash (ZEC) has surged over 1,200% this year, attracting crypto investors amid Bitcoin's decline. Its privacy-focused features, developed by MIT and Johns Hopkins University, utilize zero-knowledge proofs to enhance user anonymity. Increased adoption on platforms like Robinhood has also contributed to its popularity, as concerns over surveillance and data privacy grow.

• •Zcash's value has risen significantly, outperforming Bitcoin and Ethereum.
• •The coin focuses on privacy, shielding user information from public ledgers.
• •Developed by researchers from MIT and Johns Hopkins University.